At Enfaite, we are committed to providing our customers with the best shopping experience. Our delivery policy is designed to ensure your orders are processed quickly and securely.
Once your order is placed, it will be processed within 1-3 business days. During peak times, such as sales or new releases, processing may take a little longer, but we’ll notify you of any delays.
We offer the following shipping options:
Standard Shipping: Delivered within 5-7 business days.
Express Shipping: Delivered within 2-3 business days.
Free Shipping: Available on orders over 100 TND.
Shipping costs are calculated at checkout based on your location and preferred shipping method.
Once your order is shipped, you will receive an email with your tracking number. You can use this to track the status of your delivery.
We currently ship to the following regions:
Tunisia
International shipping is also available. Please check shipping options at checkout for availability.
Tunisia: 3-7 business days for standard shipping.
International: Delivery times vary depending on location. Typically between 7-14 business days.
All orders are carefully packaged to ensure the safety of your items during transit. We use eco-friendly packaging whenever possible.
Please ensure that the shipping address is entered correctly at checkout. Enfaite is not responsible for delays or issues caused by incorrect or incomplete address information.
If your order has not been delivered within the expected time frame, please contact us at +216 55 994 394 for assistance. We will investigate the issue and provide a solution as quickly as possible.
For international orders, please note that additional customs fees, taxes, or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.
If you have any questions regarding our delivery policy or need assistance with your order, feel free to reach out to us via our Contact Us page or email us at : contact@enfaite.com
