At Enfaite, we aim to process and ship your orders as quickly as possible. However, we understand that sometimes plans change. Please review our cancellation policy below:
Order Cancellation
- You can request a cancellation within 2 hours of placing your order.
- To cancel, please contact us immediately via email at contact@enfaite.com or through our Contact Us page.
- If your order has already been processed or shipped, cancellation will no longer be possible. In this case, you may request a return once you receive your order.
Custom or Made-to-Order Items
- Custom pieces or made-to-order products cannot be canceled once the production process has started.
Refund After Cancellation
- If the cancellation is approved within the allowed time, we will process a full refund to your original payment method.
- Refunds usually take 5–7 business days to appear in your account, depending on your bank.
Need Help?
If you need assistance with an order cancellation, please reach out to our support team at contact@enfaite.com. We’re here to help!
